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Frequently Asked Questions

We know you may have a lot of quesitons as you plan your trip and we are here to help! Take a look at our Frequently Asked Questions below. If you still have questions, shoot us an email or give us a call, we are happy to help!
 
What is required to make my reservation?
A 50% deposit is required to hold you reservation, with the balance due 30 days prior to your arrival. If you book within 30 days of your arrival date, the entire balance is due when booking. There will be no refunds for cancellations within 30 days of arrival regardless of when you booked. Take a look at our Rental Agreeement ​​.

What is your cancellation policy?
If you cancel more than 60 days from your arrival date, you will receive a full refund. Cancellations make within 30 and 60 days of arrival will recieve a 50% refund (deposit amount). There are no refunds for cancellations made within 30 days of arrival. You are welcome and encouraged to purchase trip insurance, however trip insurance is the guests sole responsibility, the resort is not responsible for trip insurance.

How close are you located to Glacier National Park, Glacier Park International Airport, Downtown Whitefish, and Kalispell?
Haymoon Resort is located approximately 30 minutes from the west entrance of GNP and it is a beautiful drive!
We are located approximately 10 mintues from the airport.
And 10 minutes from downtown Whitefish and Kalispell. It is about a 15 minute drive to downtown Kalispell.

What activities are there to do in the Flathead Valley?
Check out our Activities Page for things to do in the valley!

Does the Resort offer monthly rates or discounts for long term stays?
Because we opperate year round, we do not offer long term monthly rates. We can offer a 15% discount for stays longer than 30 days. Use code “longerstay”.

Can we bring a camper or tents for some of our group to stay in during our visit?
No. Guests are not allowed to use campers, tents, or vehicles as accomodation while on the property. If you have a trailer with you, we may have room for you to store it in the back during your stay. Please arrange ahead of time.

I am traveling with a camper, trailer, or boat, is there a place for me to park this during my stay?
Yes, typtically we have additional parking space in the back. Please just arrange ahead of time to make sure we have room for your trailer.

Is the resort dog friendly?
3 of our units, North Star, Harvest Moon, and Crescent Moon are dog friendly. See our pet page for our pet policy and more information about bringing your dog. Unfortunatley our other units are not pet friendly and we are unable to make exceptions. You can see download our pet policy below.

Crescent-Moon-Pet-Policy
Download PDF


Can I bring my cat? 
No. Cats are not allowed at the resort under any circumstances. We love our kitties too, but hopefully you can leave them at home.

Do the houses have air conditioning and heating?
Yes! All houses have air conditioning and heating.

How good is the cell service at the Resort?
Verizon works pretty well here, however AT&T does not. Most guests are able to turn on WiFi calling to make their phonecalls when they are in or around the house as the WiFi works very well.

How good is the internet at the property?
Wifi is available for your use and the internet works great. Many guests have worked remotely during their stays and have given very positive feedback.

Do the houses have TV?
Each house has a smart TV. You are welcome to login to your personal streaming apps or use the Netflix account provided. There is no cable as we find that most people prefer to stream these days.

 

What kind of coffee maker is in each house?

Basic drip coffee makers are provided in each house. We do provide a ground coffee to get you started, but if you have a favorite, we do recommend you bring your own ground coffee or take a trip to one of the local coffee shops and pick up a local variety. There is also a coffee hut located in the midway mini mart parking lot up the road about a mile or so if you prefer specialty coffee.

 

What is provided in the kitchen?

Each house is stocked with plates, bowls, cups, mugs, pots, pans, utensils, silverware, some spices, and just about everything you would need to cook a meal for your group. If you find that something is missing, we love suggestions, just let us know!

 

Are kids included as part of the total guest count?

Yes! Kids are people too! We have all packed 50 people into 1 hotel room a few times in our lives, but that is not our goal here. We want to provide our guests with a first class experience with clean, well maintained, comfortable cabins to relax in or come back to after a long day hiking or skiing. Having too many guests in a house can be hard on the house and make cleaning and maintence much more difficult. This is why we put a maxium guest number on each unit. We have 6 different houses of varying size on the property, so please, spread out and get comfortable if you’d like! You can check out your options HERE.

 

Does the Resort have hot tubs?

No, we do not have hot tubs here at the resort. The Crescent Moon Cabin, Harvest Moon Cabin, and North Star Cabins all have Jacuzzi tubs though!

 

Are we allowed to swim or put our water crafts on the ponds?

No, there is no swimming or water crafts (paddleboards, kayaks, canoes, etc.) in the ponds. Unfortunatley our insurance is very strict about this. If you would like to swim, paddleboard, or kayak, there are a number of lakes and rivers nearby! Check out our activities page for all things watersport.

 

Are there horses onsite? Can we feed them?

We typcially have two horses onsite from sometime in June through October/November. Their names are Mac and Peanut. They are the owner’s personal horses, so they are not available to ride, but they do like pets and the occational treat. Please do not go into the pen with them.

 

You are welcome to feed them small bites of carrots or apples. Baby carrots are great! If you use larger carrots, please break them into smaller pieces and cut up apples. Limit feeding to 1 or 2 pieces of carrot or apple per horse per day. There are lots of guests on the property who like to feed the horses and it is unhealthy for them to get too much. Please watch your children and remember to hold your hands flat when feeding. Fingers look a lot like carrots!

 

Does the resort offer discounts for AAA members, verterans, or other group affiliations?

At this time we do not. We hope to be able to offer some discounts like these in the future.

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